Lovense New Year Sale Terms and Conditions

Lovense New Year Sale T&C

I. Event Duration

The Lovense New Year Sale (“the Event”) begins on December 29, 2025, at 00:00 EDT and ends on January 4, 2026 at 23:59 EDT.

All discounts and free gifts are available while stocks last.

II. Event Details

During the Event Period, customers who purchase designated products will be entitled to time-limited discounts and may receive free gifts based on the activity rules listed below.

III. Discount & Gift Details

1. Product Discounts (Quantity-Based)

Selected toys and bundles are available at discounts up to 58% off.

Note: The brand reserves the right to adjust, change, or substitute discounted products (including product models or discount tiers) based on real-time inventory and promotional needs during the event period.

2. Free Gifts With Purchase

(1) Free Domi 2 Attachment Gift (Quantity-Based)

For Domi 2:

Customers will receive one (1) free female / male Domi 2 attachment for each unit purchased.

Examples:

1 × Domi 2 → 1 Domi 2 attachment

3 × Domi 2 → 3 Domi 2 attachments

(2) Free USB Adapter Gift (Quantity-Based)

For Edge2 + Max2 Bundle:

Customers will receive one (1) USB Adapter per Edge2 + Max2 Bundle purchased.

Examples:

1 × Edge2 + Max2 → 1 USB Adapter

3 × Edge2 + Max2 → 3 USB Adapters

3. Spend $250 and Get a Free Gift (Region Based)

Customers who spend $250 USD or more in a single order (excluding orders consisting solely of gift cards) will receive one complimentary toy, selected from eligible models such as Gush, Tenera 2, Tenera, Vulse, Calor, Hyphy, Exomoon, Dolce and other qualifying products. All free gifts are subject to regional logistics arrangements and real-time warehouse inventory, and are randomly allocated. The actual gift received shall be the one displayed on the official checkout page, which may differ from the examples listed. The brand reserves the right to substitute or modify gifts at any time during the event. The Spend-$250 Free Gift promotion may be adjusted or temporarily suspended based on real-time regional stock, and gifts cannot be exchanged unless required by law.

IV. Return Policy

1. Event products are offered “as is”, with no special warranty beyond Lovense’s general warranty.

2. Free gifts (including Domi 2 Attachment, USB Adapter, event gift toys) are nonreturnable, nonrefundable, and nonexchangeable unless they have a verified quality issue.

3. Returns for purchased products follow Lovense’s standard return policy.

V. Limitations & Purchase Conditions

1. Customers must complete checkout during the Event period to be eligible for discounts or gifts.

2. Free gifts are limited and allocated on a first-come, first-served basis.

3. Each order is eligible for one Spend $250 tier gift only.

4. Discounts apply only to designated SKUs listed on the Event page.

5. Lovense is not responsible for delays, logistics issues, or system errors affecting the receipt of products or gifts.

6. Special Lovense activities—including Group Buy, Student Offer, Birthday Offer, 10-Year Quality Guarantee, and Fanfunding—have their own dedicated entry points and fixed promotional mechanics. The New Year Sale cannot be combined with any of these special activities or the Wish-list promotion.However, users who are eligible for the 15-Minute Reorder benefit may still participate in the New Year Sale.

7. Customers may choose either to use a coupon or to enjoy the New Year Sale product discounts.

If a customer opts to use a coupon, the participating toy prices in the cart will automatically revert to the standard 50% OFF tier, after which the coupon discount will be applied.

8. Gift cards may be used during the New Year Sale.

9. Sex accessories and Kraken products are not eligible for the New Year Sale discounts; however, they remain eligible for the Spend-$250 gift promotion.

10. Lovense reserves the right to interpret, modify, suspend, or cancel the Event at any time, including adjustments to promotional participation and product discount rates, with all promotions subject to the official website’s display.

11. Delivery times may be affected by carrier capacity, customs clearance, or holiday-related logistics congestion, Lovense shall not be held responsible for such delays. Please allow additional time for delivery during the event period.

VI. Liability

Lovense shall not be liable for any loss, damage, or injury suffered or sustained (even if caused by negligence) arising from participation in the Event, except where liability cannot be excluded by law.

VII. Rights & Interpretation

1. Lovense reserves the right to modify, suspend, or cancel the Event at any time.

2. The final interpretation of the Event belongs solely to Lovense.

3. The general Terms and Conditions, Privacy Policy, and Cookie Policy of Lovense apply.

4. For inquiries, please contact [email protected]